Terms and conditions
1. General
1.1. The website https://lelect.com/ and https://app.lelect.com are operated by 101skills GmbH, Rostocker Str. 68, 20099 Hamburg, Germany (hereinafter referred to as „lelect“ or „we“). Information on the authorized representatives and contact options can be found in the imprint at https://app.lelect.com/impressum/.
1.2. lelect offers an internet-based AI platform which can be accessed via the website https://lelect.com/ (hereinafter referred to as „Service“ or „Software“). The content of the training platform is divided into free and paid content, which can be subscribed to separately or as a package of services (hereinafter referred to as „Flatrate“). The Service is primarily aimed at teachers as users of the Service. Performance packages can be purchased as licenses by individual teachers as well as by schools.
1.3. These General Terms and Conditions (hereinafter referred to as „GTC“) apply to all contracts concluded between lelect and users of the Service (hereinafter referred to as „customers“). If the contract is concluded between lelect and a school, these GTC shall also apply to the school as a customer. Only lelect’s GTC shall apply; other conditions shall not form part of the contract, even if lelect does not expressly object to them. Ancillary agreements require written form.
1.4. The contract language is German. If these GTC are provided in another language, the German version shall be solely binding.
We would like to point out that separate agreements or terms and conditions of lelect may apply for certain services (e.g. lelect school licenses). Such separate agreements or terms and conditions shall take precedence over these GTC.
2. Scope of Services
2.1. lelect provides various content as a web-based SaaS or cloud solution. This content includes training courses and webinars for teachers on the use and thematization of digital media in the classroom, which can serve the customer to independently acquire digital skills and didactic abilities to use and address digital technologies sensibly in the classroom. The Service also includes various tools that teachers can use to prepare and conduct their lessons. Teachers can also make their own teaching materials available for retrieval via the Service and exchange information with other teachers on educational topics and network regionally.
2.2. Descriptions of the functional scope as well as statements and explanations by lelect on advertising materials, websites and in documentation are exclusively to be understood as descriptions of the quality and not as a guarantee or assurance of a property.
3. Registration and Conclusion of Contract and Use of Paid Content
3.1. The presentation of the Service and individual paid content offered within the Service on the Internet does not constitute an offer, but only an invitation to submit an offer. lelect can declare acceptance within 24 hours either by sending an order confirmation by e-mail or by providing the Service to the customer. In the latter case, the customer waives the receipt of the declaration of acceptance. Only through this acceptance does a contract come into existence between the customer and lelect. lelect is not obliged to accept the offer.
3.2. The Service can be used free of charge to a limited extent by registered customers. Here, the customer only has access to individual free content. By registering on the website https://lelect.com/ with his or her e-mail and a self-selected password for a free account (click on „Register“), the customer submits an offer to conclude this user agreement, which can be accepted by lelect in accordance with Clause 3.1. Registered customers can access the Service after logging in with their e-mail address and password.
4. Statutory Right of Withdrawal
4.1. Customers who are consumers within the meaning of § 13 BGB are entitled to a statutory right of withdrawal.
4.2. Further information on the right of withdrawal can be found in the withdrawal policy of lelect.
5. Contractual Right of Withdrawal
5.1. In addition to the statutory right of withdrawal, lelect grants the customer a contractual right of withdrawal subject to the following conditions.
5.2. The period during which the right of withdrawal can be exercised is 30 days from the conclusion of the contract.
5.3. The exercise of the statutory right of withdrawal by customers who are consumers is not affected by compliance with the rules of the supplementary contractual right of withdrawal and remains independent of this. This also applies to the warranty rights and other rights and claims of the customers.
5.4. The information from the withdrawal policy of lelect applies to the consequences of the contractual right of withdrawal.
6. Service Provision, License, Data Protection
6.1. The service is operated as a web-based SaaS or cloud solution. The customer is enabled to use the software stored and running on the servers of lelect or a service provider commissioned by lelect via an Internet connection for its own purposes during the term of the contract. The software is not provided to the customer.
6.2. lelect provides the customer with the software in its current version at the router output of the data center in which the server with the software is located („handover point“) for use. lelect provides the software, the computing power required for its use, and the necessary storage and data processing space. However, lelect does not owe the establishment and maintenance of the data connection between the customer’s IT systems and the described handover point.
6.3. If the software runs exclusively on the servers of lelect or a service provider commissioned by us, the customer does not require any copyright usage rights to the software, and lelect does not grant such rights either. However, lelect grants the customer the non-exclusive, non-transferable, and time-limited right to load the user interface of the software onto the screen and into the memory of the end devices used for the contractually intended purpose and to make the resulting reproductions of the user interface. In addition, the user is authorized to save documents provided by lelect on its hard drive and to print them out in a reasonable number for its own use.
6.4. Further reproduction or other exploitation of the contents of the website is only permissible with the prior written consent of lelect, unless it involves a one-time and non-systematic reproduction or other use of an element of the website that is insignificant in terms of its nature and scope. The systematic automated retrieval of content, the creation of systematic collections from retrieved content, and the systematic transfer or provision of content to third parties are not permitted.
6.5. The service may not be made available to third parties unless this has been expressly agreed upon by the parties or is provided for within the scope of the intended use of the service.
6.6. lelect is entitled to take technical measures to prevent use beyond the permissible scope, in particular by installing corresponding access barriers. The customer may not use devices, products, or other means that serve to circumvent or overcome the technical measures. In particular, it may not use web crawlers, spider programs, meta-search engines, or comparable technologies that automatically retrieve content from the website. In the event of abusive use, we are entitled to immediately block access to the service. Other rights and claims, in particular the right to terminate the contract for cause and claims for damages, remain unaffected.
6.7. In connection with the provision of the service, lelect processes personal data as both a data controller in accordance with Article 4(7) of Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and as a data processor in accordance with Article 4(8) of the GDPR or Section 4(10) of the Church Data Protection Act (KDG). As a data controller, lelect processes personal data about individuals who register for the service or who otherwise provide personal data to lelect in connection with this agreement. The processing of this data that lelect processes as a data controller is described in the privacy policy available at https://plattform.lelect.com/data_protections. As a data processor, lelect processes such personal data that the customer provides to lelect in connection with the use of the service and which do not relate to the customer itself. With regard to this data processing, the lelect data processing agreement attached to these terms and conditions applies and is part of these terms and conditions.
7. Prices and Payment Terms
7.1. The prices shown at the time of ordering apply. All prices are quoted as total prices including the applicable value-added tax (VAT), unless otherwise stated. Delivery and shipping costs are not applicable.
7.2. Unless otherwise agreed, payments are to be made without deductions, discounts or other allowances.
7.3. When using financial institutions and other payment service providers, the terms and conditions and data protection information of the payment service providers also apply with regard to payment. Customers are requested to observe these regulations and information as well as information during the payment process. This is particularly important because the provision of payment methods or the process of the payment transaction may also depend on the agreements between the customer and financial institutions and payment service providers (e.g. agreed spending limits, location-restricted payment options, verification procedures, etc.).
7.4. The customer ensures that he/she fulfills the requirements necessary for successful payment by means of the chosen payment method. These include in particular sufficient coverage of bank and other payment accounts, registration, legitimization and authorization with payment services as well as confirmation of transactions.
7.5. lelect currently offers the following payment options to customers:
· Credit card (Maestro/VISA/MasterCard/American Express),
· Payment via PayPal.
7.6. Payment processing is carried out by the payment service provider paddle.com, 18-29 Mora Street, London, EC1V 8BT, United Kingdom, subject to the terms and conditions at https://www.paddle.com/legal/terms.
7.8. If lelect or the commissioned payment service provider is unable to collect a contribution in the SEPA process for reasons attributable to the customer, the customer shall bear the costs incurred by lelect or the commissioned payment service provider as a result (in particular bank charges).
7.9. Invoices are sent electronically by e-mail to the customer’s e-mail address stored in the account. The same applies to payment reminders.
8. Payment Default, Suspension
lelect is entitled to suspend the account or access to the content if the customer is in default of payment. The customer’s obligation to pay the due usage fees shall remain unaffected thereby.
9. Promotional Vouchers
9.1. „Promotional vouchers“ are vouchers that are issued free of charge by lelect within the scope of, for example, promotional campaigns (e.g. discount vouchers with percentage or fixed discounts). Vouchers that represent a certain monetary or material value and are purchased by the customer as a product do not constitute promotional vouchers.
9.2. Promotional vouchers can only be taken into account under the conditions communicated, taking into account restrictions, e.g. the validity for certain product groups, frequency of use and in particular only within the specified period.
9.3. Unless otherwise stated, promotional vouchers cannot be combined with other promotional vouchers.
9.4. Promotional vouchers issued by the seller may only be redeemed at lelect.
9.5. Unless otherwise stated, promotional vouchers can only be redeemed before the order process is completed.
9.6. If there is still an amount to be paid after a promotional voucher has been redeemed, this can be settled using the payment options offered by lelect.
9.7. If a promotional voucher exceeds the order value, it will only be taken into account up to the amount of the value of the goods, without any payout of the remaining amount.
11. Customer’s Obligations
11.1. The customer is obligated to keep the information in their account up to date. This applies in particular to the email address provided, as lelect uses it to communicate contractually relevant information to the customer.
11.2. The customer undertakes to protect their account against unauthorized access with a sufficiently secure password. lelect recommends that customers choose a password consisting of at least eight characters, using lowercase and uppercase letters, numbers, and special characters to secure their account and change their password regularly. lelect is entitled to set minimum security requirements for the password.
11.3. The customer is obligated to keep their password and any data that allows unauthorized access to their account confidential and to change it immediately or have lelect reset it if they suspect unauthorized third parties have gained knowledge of it.
11.4. The customer is prohibited from performing or promoting any action that serves or is potentially capable of impairing the functionality and/or integrity of the service, in particular, overburdening, influencing, interrupting, or altering it excessively, as well as performing actions that enable or promote reverse engineering or decompilation of data or functions of the service.
11.5. The customer is prohibited from distributing and/or publicly reproducing content and information of the service (in particular, content, texts, logos, images, diagrams, graphics, evaluation results, etc.) or transferring them to external systems and/or databases, unless this distribution and public reproduction is intended within the scope of the intended use of the service.
11.6. Insofar as the customer transfers protected content to lelect (e.g. profile picture, graphics, and other protected content), they grant lelect all rights necessary to perform the contractual agreement. This includes, in particular, the right to make the corresponding content accessible to the public. In this context, the customer assures that they have all the necessary rights to the transferred content to grant lelect the corresponding rights.
11.7. The customer is obligated not to use or utilize data or information with the service or individual tools whose use violates applicable law, official orders, third-party rights, or agreements with third parties.
11.8. The customer is responsible for creating and maintaining the technical prerequisites for accessing the website in their area, in particular regarding the hardware and operating system software used, the connection to the Internet, and the current browser software. The proper usability of the website requires that the cookies transmitted by our server are accepted by the computers used by the customer. It is the customer’s responsibility to make the necessary settings.
11.9. The customer is obligated to take the necessary precautions to secure their systems, in particular to use the standard security settings of the browser and to use current protective mechanisms to defend against malicious software.
12. Protection of rights
12.1. The service is a database work produced by lelect or a database within the meaning of §§ 4 para. 2, 87a para. 1 UrhG. Associated computer programs are protected by §§ 69a ff. UrhG, manuals and documentation as well as provided works are protected by § 2 UrhG. Third-party rights to protected works remain unaffected.
12.2. All published content is protected by copyright.
12.3. Trademarks, company logos, other trademarks or protection notices, copyright notices, serial numbers, as well as other identification features may not be removed or changed, either in electronic format or in print.
13. Amendment and development of the service
13.1. lelect will make changes to the service to ensure contractually compliant provision of the service and necessary updates.
13.2. lelect strives to continuously develop the service. Therefore, we reserve the right to make changes to adapt the system to the state of the art, optimize the system, particularly to improve user-friendliness, and modify content if necessary for error correction, updating and completion, programmatic optimization, or for licensing reasons. Such changes do not result in additional costs for the customer.
13.3. If a change pursuant to clause 13.2. results in a more than minor impairment of the customer’s access to or use of the service, lelect will inform the customer of this change by email in good time before the change takes effect. In this case, the customer has the right to terminate the usage contract under § 327 para. 3 BGB.
14. Availability
14.1. The customer is aware that, despite the greatest care and diligence, program errors and system-related disruptions cannot be completely ruled out according to the current state of the art. Maintenance, security, or capacity issues, as well as events beyond the control of lelect (such as disruptions to public communication networks, power outages, force majeure, etc.), can lead to a loss of use. It is also not possible to use software or services that can detect every existing malware (virus, malware, etc.). Therefore, even with a properly functioning system, 100% availability of the service cannot be guaranteed. lelect naturally strives to keep the service constantly available. The hardware and software and technical infrastructure used by the customer may also have an influence on the services provided by lelect. If such circumstances affect the availability or functionality of the services provided by lelect, this has no effect on the contractual conformity of the services provided.
14.2. Scheduled maintenance work on the website or the service is regularly carried out between 6:00 and 8:00 a.m. Whenever possible, maintenance work on the website will be announced.
15. Warranty, liability of lelect
15.1. In principle, the statutory provisions on warranty for contracts for digital products apply.
15.2. lelect is only liable, regardless of the legal basis, to the following extent in accordance with the statutory provisions:
– We are liable without limitation for damages resulting from the violation of life, body, or health and for claims under the Product Liability Act as well as for intentional or grossly negligent breach of duty.
– We are liable, limited to the replacement of the foreseeable damage typical of the contract, for damages resulting from a slightly negligent breach of essential contractual obligations. These are obligations whose fulfillment is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations). In other cases, liability for slight negligence is excluded to the extent permitted by law.
– If liability is excluded or limited, this also applies to the personal liability of the shareholders, employees, representatives, and vicarious agents of the seller.
16. Online dispute resolution
The European Commission provides a platform for online dispute resolution (ODR) which you can find at https://ec.europa.eu/consumers/odr/. Consumers have the opportunity to use this platform to resolve their disputes. We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
17. Final provisions
17.1. The customer agrees that communication, including in contractual matters, can be carried out via email. The customer is obliged to always provide a current email address in their account. The email address of lelect can be found in the imprint.
17.2. For contracts with consumers (§ 13 BGB), the law of the Federal Republic of Germany exclusively applies, with the exclusion of the UN Sales Convention, unless there are mandatory provisions of the law of the state in which the consumer has their habitual residence (in particular consumer protection regulations) that oppose this.
Revocation policy and form
Consumers have a right of revocation according to the following provisions, where consumers are any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity:
A. Revocation Policy
Right of Revocation
You have the right to revoke this contract within 14 days without giving any reasons.
The revocation period is 14 days from the day of the conclusion of the contract.
To exercise your right of revocation, you must inform us (101skills GmbH, Rostocker Str. 68, 20099, mail@lelect.com) of your decision to revoke this contract by means of a clear statement (e.g. a letter sent by post or e-mail).
You can use the attached sample revocation form, but it is not mandatory.
To comply with the revocation deadline, it is sufficient for you to send the notification of exercising the right of revocation before the revocation period has expired.
Consequences of Revocation
If you revoke this contract, we shall reimburse you for all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.
– END OF REVOCATION POLICY –
B. Revocation Form
If you wish to revoke the contract, please fill out this form and send it back.
To
101skills GmbH
Rostocker Str. 68
20099 Hamburg
mail@lelect.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_________________________________________________________________
_________________________________________________________________
Ordered on (*) _____________ / received on (*) __________________
_________________________________________________________________
Name of consumer(s)
_________________________________________________________________
Address of consumer(s)
_________________________________________________________________
Consumer(s)’ signature(s) (only in case of communication on paper)
_________________________
Date
(*) Delete as appropriate
Last updated: May 2023
Data processing agreement
- Object of the agreement
As part of the contractual relationship between the parties regarding the provision and use of the service (hereinafter referred to as the „main contract“), it is necessary for lelect to process personal data on behalf of the customer, for which the customer is responsible (hereinafter referred to as „customer data“). This agreement specifies the data protection rights and obligations of the parties in connection with lelect’s handling of customer data for the performance of the main contract.
- Type and purpose of processing, type of personal data, categories of data subjects, duration of data processing
Lelect processes the personal data during the term of the main contract on behalf of and only according to the customer’s instructions. The data processed on behalf of the customer consists of personal data collected and processed by the user or at their request through the service, especially in the context of using a provided tool. This may include data about students or parents. Any processing of this customer data beyond the scope of the main contract, particularly for lelect’s own purposes, is prohibited.
- Customer’s instructions
3.1. Lelect uses the customer data exclusively in accordance with the customer’s instructions, as finally expressed in the provisions of this agreement.
3.2. If lelect believes that a customer instruction violates this agreement, the GDPR or other EU or member state data protection provisions, lelect must immediately notify the customer. Lelect is entitled to suspend execution of the instruction until the customer confirms or modifies it.
3.3. To the extent that lelect is required by Union or member state law to process personal data without instruction from the customer, the processor shall inform the customer of the legal requirement before processing, unless the law prohibits such notification on important public interest grounds.
3.4. Data processing by the processor is carried out within the scope of providing a standardized, but configurable software over the internet. The customer exercises its right of instruction with regard to the data by setting up and using the software. In all other respects, instructions must be given in writing at least (e.g., email). The customer shall confirm any oral instructions immediately in writing at least (e.g., email). The appropriate development and adaptation of the software by the processor is free of instructions.
3.5. Individual instructions that deviate from the provisions of this agreement or establish additional requirements require the prior consent of the processor. Due to the standardization of the software, individual instructions are essentially limited to adaptations of the software to be agreed upon separately or to data migrations.
- Customer’s obligations
4.1. The customer is responsible for the lawfulness of the processing of customer data and the protection of the rights of data subjects vis-à-vis third parties and data subjects.
4.2. The customer is the owner of any rights necessary for the processing of customer data.
4.3. The customer is obligated to treat confidentially all knowledge of operational and business secrets obtained from lelect in connection with the contractual relationship (particularly with regard to technical and organizational data security measures). This obligation shall continue to exist after termination of this agreement.
4.4. Insofar as lelect wishes to defend itself against a claim for damages under Article 82 GDPR, against a pending or imposed fine under Article 83 GDPR or other sanctions within the meaning of Article 84 GDPR by legal means, the customer allows lelect to disclose details of the processing of the order, including instructions issued for the purpose of defense.
4.5. The customer supports lelect in inspections by a supervisory authority, in administrative or criminal proceedings, in asserting a claim for liability of an affected person or a third party or in asserting any other claim to the extent reasonable and necessary, as far as there is a connection with this order processing.
5. Obligations of lelect
5.1. If an affected person contacts lelect directly in exercising his or her rights under Chapter 3 GDPR (Articles 12 to 23 GDPR) taking into account Part 2, Chapter 2 BDSG (§§ 32 to 37 BDSG), lelect will immediately forward this request to the customer and support the customer in fulfilling his obligation to respond to such requests for the exercise of the rights of the data subject named in Chapter 3 GDPR with suitable technical and organizational measures in a reasonable manner.
5.2. Taking into account the nature of the processing and the information available to lelect, lelect supports the customer in complying with the obligations mentioned in Articles 32 to 36 GDPR.
5.3. If lelect becomes aware of a violation of the protection of personal data in accordance with Art. 4 No. 12 GDPR with regard to the processed customer data („data protection incident“), it shall immediately notify the customer. In the context of the notification pursuant to Art. 33 (2) GDPR, lelect shall, if possible, inform the customer of the time, nature and extent of the incident, the IT system affected, the persons affected, the time of discovery, all possible adverse consequences of the data security incident and the measures taken as a result.
5.4. lelect shall inform the customer immediately if the customer’s rights to the personal data at lelect are significantly affected by actions of third parties or other events.
5.5. lelect is obliged to surrender all customer data on request. Data carriers received from the customer must be marked separately and managed continuously. Copies and duplicates of personal data may only be made with the customer’s prior consent, unless they are necessary for the proper performance of this Agreement or the respective project order or for compliance with statutory retention obligations.
5.6. If there is a legal obligation, lelect shall appoint a data protection officer (Art. 37 et seq. GDPR) and shall communicate his or her contact details and any change of the data protection officer to the customer in writing for the purpose of direct contact.
6. Security of processing
6.1. lelect takes all measures required under Art. 32 GDPR to ensure an appropriate level of protection that is appropriate to the risk of processing. These measures include in particular the ability to ensure the confidentiality, integrity, availability and resilience of systems on a permanent basis and to restore the availability of personal data and access to them in the event of a physical or technical incident. lelect regularly reviews, assesses and evaluates the effectiveness of the technical and organizational measures for ensuring the security of processing and documents the results.
6.2. lelect guarantees that it has implemented, maintained and, if necessary, updated the technical and organizational measures listed in Appendix 1 to this Agreement prior to the start of processing of customer data, and will continue to maintain them during the processing of customer data.
6.3. lelect ensures that persons authorized to process personal data have committed to confidentiality or to data secrecy in writing or are subject to an appropriate legal obligation of confidentiality.
7. Customer’s Audit Rights
7.1. lelect grants the Customer the right to audit the data processing and compliance with this Agreement or the respective project order. In particular, lelect provides the Customer with all information necessary to prove compliance with the obligations set out in this Agreement and enables the conduct of audits, including inspections. Control actions may also be carried out by a third party bound by confidentiality, provided that the third party is not a competitor of lelect.
7.2. The Parties agree that the Customer will carry out an audit pursuant to Clause 7.1 by instructing lelect to provide, at its option, a suitable certificate, a report or report excerpts from independent bodies (e.g. auditors, internal audit, data protection officer, information security officer, data protection auditor or quality auditor) or a suitable certification by an IT security or data protection audit, e.g. according to ISO 27001 or BSI Basic Protection („Audit Report“). In justified exceptional cases, the Customer may carry out independent inspections.
7.3. lelect undertakes to support the conduct of audits. This includes granting all necessary access, information and inspection rights. The same applies to public audits by the competent supervisory authority in accordance with the applicable data protection regulations.
7.4. The Customer shall inform lelect in good time (usually at least four weeks in advance) of all circumstances relating to the conduct of the audit. The Customer may carry out one audit per calendar year as a rule. This shall not affect the Customer’s right to carry out further audits in the event of special circumstances.
8. Subcontracting
8.1. lelect may establish subcontracting relationships with other data processors (subcontractors). At present, lelect employs the subcontractors referred to in Annex 2. The Customer agrees to their appointment. lelect will always inform the Customer of any intended changes regarding the involvement or replacement of subcontractors, thus giving the Customer the opportunity to object to such changes within two weeks. If the Customer does not raise substantiated objections within 2 weeks of notification of the change, it shall be deemed to have been approved by the Customer. At the beginning of the deadline, lelect will inform the Customer of the significance of its conduct. In the event of an objection, lelect may, at its discretion, provide the service without the intended change, or, if providing the service without the intended change is not feasible for lelect, terminate the main contract without notice and with immediate effect.
8.2. If the appointment of a subcontractor involves the transmission of Customer data to a country outside the European Union (EU) or the European Economic Area (EEA) („third country“), the provisions of Clause 9 shall also apply.
8.3. lelect shall ensure that the data protection obligations agreed upon in this Agreement also apply to the subcontractor and that the subcontractor is obliged to comply with them in accordance with Art. 28 para. 4 GDPR before commencing activities by means of a contract or other legal instrument under Union law or the law of the Member State concerned, with particular guarantees being required that the appropriate technical and organizational measures are implemented in such a way that the processing complies with the requirements of the applicable data protection laws.
8.4. If the further subcontractor fails to comply with its data protection obligations, lelect shall be liable to the customer for the subcontractor’s compliance with its obligations.
9. Transfer of customer data to third countries
9.1. The contractual data processing is generally carried out in a Member State of the European Union (EU) or in a contracting state of the Agreement on the European Economic Area (EEA). Any transfer of customer data to a country outside the EU/EEA („third country“) shall only take place if the special requirements of Articles 44 et seq. of the GDPR are met.
9.2. The customer authorizes lelect to conclude the standard contractual clauses for the transfer of personal data to processors in third countries on behalf of the customer with a subcontractor to whom customer data is to be transferred for processing in a third country, in accordance with Commission Decision 2010/87/EU of 5 February 2010, OJ 2010 L 39.
10. Return and deletion of customer data
After termination of the contract, lelect will delete or return the customer data at the customer’s discretion in a reasonable period of time and delete any existing copies, unless there is an obligation under Union law or the law of the Member States to store personal data. This also applies to any data backups at lelect. Documentation that serves as proof of proper processing and storage of data or legal retention periods may be retained by lelect beyond the end of the contract in accordance with the respective retention periods.
11. Indemnification
If claims for payment of damages under Art. 82 GDPR are asserted against lelect for a breach of the GDPR in the processing of customer data, without lelect having violated any instructions issued by the customer, the customer shall indemnify lelect upon first request from all claims. In this case, the customer shall also bear the costs of necessary legal defense by lelect, including all court and attorney fees. The indemnification obligation does not apply if the claim for damages is based on a specific obligation imposed on processors under the GDPR.
12. Remuneration
lelect may demand a reasonable remuneration from the customer for support services according to section 5.1 and section 5.2 of this agreement as well as for cooperation in independent inspections by the customer according to section 7.2. This does not apply if the support is necessary because lelect has violated an instruction of the customer or a specific obligation imposed on processors under the GDPR. If the content of the individual instruction according to section 3.5 goes beyond the services of the main contract, the customer must pay for the corresponding services provided by lelect separately.
13. Term and Termination
The term and termination of this agreement shall be governed by the provisions on term and termination of the main contract. Termination of the main contract shall automatically terminate this agreement. Isolated termination of this agreement is excluded.
14. Relationship to the Main Contract
Unless otherwise provided in this agreement, the provisions of the main contract shall apply. In the event of any inconsistencies between this agreement and provisions of other agreements, particularly the main contract, the provisions of this agreement shall prevail.
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Attachment 1: Description of Processing
Categories of data subjects whose personal data are processed:
Users of the lelect offers (training courses and digital tools)
Categories of personal data processed:
Master data (first name, last name), communication data (email address), internet traffic data (IP address, browser)
Type of processing:
Storage of personal data in the IT infrastructure
Use within the framework of provision within the online platform
Purpose(s) for which personal data are processed on behalf of the controller:
Provision of online training courses, digital tools, and digital teaching materials
Duration of processing:
Duration of membership
Attachment 2: List of Sub-Processors
Hosting
Scalingo SAS3 place de Haguenau 67000
Strasbourg
France
Transactional emails
Mailjet GmbH Alt-Moabit 2
10557 Berlin
Germany
Attachment 3: Technical and Organizational Measures, including measures to ensure data security
Our TOM document can be found here.
Last update: May 2023